Table of Contents
How to Filter in History
Go to History in the left-hand menu and select a tab: All, Upcoming, Past, Deleted, or Reserved.
Click the button "More Filters" and choose the filters you want to apply.
Click Update Search to view the results that match your selected filters.
What You Can Filter by in History
Payment Status – Paid, Partially Paid, or Unpaid.
Contains Product – Search for one or more specific products.
Contains Gift Voucher Type – Search for a purchased or redeemed gift voucher type.
Payment Method – How the booking was paid for, such as with Live It vouchers or through OTA channels.
Contains Comment – Search for text within the booking comment.
Bookings Starting Between – Specify the date range when the activity takes place.
Bookings Created Between – Filter by the date when the booking was created.
Bookings Created by User – View bookings created by a specific user.
Bookings via Agent – Search for bookings made through a specific agent.
Contains Additional Booking Information – Click Add and select the information you want to filter by.
Find Purchased and Used Gift Vouchers
Do you sell gift vouchers or stamp cards? With the Contains Gift Voucher Type filter, you can find both bookings where the voucher was purchased and bookings where the voucher was redeemed as a payment method.
Example: Find Customers Who Purchased a Stampcard
Example: Find Customers Who Purchased a Stampcard
Go to History in the left-hand menu.
Click More Filters.
Under Contains voucher type, select the gift voucher you want to search for.
Tick "Show sales of code" only.
Under Bookings Created Between, select the date range you want to review.
Click Update Search. The History list will then display all gift voucher purchases that match your selected filters.
FAQs
How do I find who purchased a gift card?
How do I find who purchased a gift card?
Filter by the gift card under Contains voucher type and select Show voucher sales. Once you click Update search to apply the filter, the purchase will appear in the search results.
Why are no bookings displayed when I apply a filter?
Why are no bookings displayed when I apply a filter?
First, check that you are on the correct tab and that the appropriate filter has been selected. If the settings appear to be correct but no results are shown, try clearing the filters and running the search again.
Keep in mind that there may simply be no bookings that match the filters you've applied. In that case, try adjusting or removing some of the filters to broaden your search and display more results.