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How are sold vouchers managed?

Find and manage sold vouchers, stamp cards and gift cards.

Written by Anton Lindell

Table of Contents


Find and view all created vouchers

Voucher codes are automatically generated when a customer purchases a gift and stamp card. To view all created voucher codes, go to Products > Voucher & Discount Codes > Voucher Certificates.
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In the list, you can see the following information for each code:

  • The voucher code, which is entered during checkout.

  • The number of times the code has been used.

  • The date the code was created.

  • The expiry date, after which the voucher code is no longer valid.


Edit an Existing Value Code

As an administrator, you can edit the settings of a created value code at any time. All settings can be changed after creation, except for the code itself and the selected value code type.

  1. Go to Products in the left-hand menu.

  2. Click on Value Codes.

  3. Search for the value code you want to edit.

  4. Click the pencil icon on the far right of the value code row.

  5. Update the settings you wish to change.

  6. Save your changes


Remove a Value Code from a Booking

  1. Locate the booking that used the value code. You can search for the code in the booking history to find it quickly.

  2. Open the booking and check the Payment column, where the value code will be registered.

  3. Click the bin icon next to the value code to remove it from the booking.
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Want to find bookings where a value code was purchased or used? Read more here.


FAQ

Where can I find a value code purchased by a customer?

Go to Products → Value & Discount Codes and open the Value Codes tab. A value code is automatically generated when a customer purchases a value code type.

Can I see which bookings a value code has been used on?

Yes. Click Edit (the pencil icon) next to the value code. At the bottom of the value code settings, you can see all bookings where the code has been used. You can also search for the code in the History section from the left-hand menu.

Can I add a value code to a booking after it has been created?

Yes. Open the booking and click New Payment. Select Gift Card / Discount Code and enter the value code.

How do I remove a value code from a booking?

Open the booking and click the bin icon next to the value code in the Payment History section.

Where does the customer enter the value code?

The customer enters the value code during the booking process, at the same step where they provide their contact details.


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