This guide takes you from start to finish with you new booking system. We will walk you through the most important things for you to be able to accept bookings from you customers;

Step 4: Integrate the booking system in your website.

Step 1: Set up company information

Go to Settings (in the left menu) > Account, and enter the following information;

Profile and contact details

Business: The name that is shown to your customers.
Logo: A logo type (250 px width is recommended), this will automatically appear in the booking confirmation etc.
Email and phone number: This information is given to the customers when booking, to make it easier to get in touch with the company if they have questions.

Don't forget to save the information that's been added!

You have now completed step 1 - congratulations! 🎉

Step 2: Set opening hours

Via the menu, click on Settings and on then on the tab Opening Hours

Create new new opening hours

Click on the button "Add opening hours". Choose between days, individual days, weekdays or weekends.
Add more opening hours for other weekdays or seasons by once again clicking on the "Add opening hours"-button.
If the facility is closed certain weekdays, mark the "Closed" box for the closed day/days.
Click on "Save".

If two periods overlap each other, then the one at the top of the list will have the highest priority. The different opening hours therefore needs to be ranked by dragging them to in the correct order.

You can learn more about how you add and change opening hours here[link]

Overviews Opening hours

In this calendar you will be able to see how you changes have affected the opening hours. Does everything look okay? Congratulations, Step 2 is completed!☀️

Is it not looking like you imagined? Make sure that everything is saved, and that the priority rankning is correct if you have opening hours based on seasons.

Step 3: Create your first product

It is now time to create you first product!

Open Product > Products and Experiences in the left side menu.
Click "New Product" in the top right corner. A new page will open up.
Choose the product type "Main product".
Enter the product name and description. The Product name and description provide an overall description of the product that is seen by the customer when they are booking. In the product description, you have a perfect opportunity to answer any questions the customers may have in advance. Questions such as "Are life hackets included?" or "Do I need previous skiing experience?", are common. Choose a nice product image! If the booking experience is offered in several languages, the product name and product description must also be available in these languages.
Finally, click "Next". There will now be a new view that opens with all existing product settings.

Let us go through the most important product settings to get your product available for booking in the system.

Start time type

Start time type sets how your product should work in relation to your facility's opening hours, and if the start times should be manually or automatically set.

You set the start time type under Availability > Start time type. Read more in our article about Start time Types to set the one that fits your product and facility the best.

Durations

During what durations should your product be bookable? Set it under Availability > Durations. Note that if you choose "Choose all", your product will automatically be bookable during all the new durations that you add in the future.

Capacity

How many products do you have available for renting? Set it under Availability > Capacity. This will work differently depending on what start time type you have chosen. Read more in the following article about how to set this correctly.

Price

The products price is set under the tab Prices. One product can have one or more base prices, as well as prices based on seasons, connected to price categories (i.e adult/child/etc). Read more here about how to create base prices, and this article about how to create prices based on seasons.

Rebooking

If you want your product to be rebookable for your customers, then it is good to know about this setting. Read more about how it works here.

Booking Confirmation

Via the tab Information and the section Booking confirmation, you set what should be written in the booking confirmation that applies specifically to the product.

Status

Have you configured the product to your liking? You can always try to review the product by clicking the button "Preview" in the top right corner. When you are satisfied with the product settings, activate you product via the tab Status.

Congratulations! Your first product is now in BookSpot! 🙌 To see your new product you may go choose "New Booking" in the left menu.

Step 4: How to integrate the booking system in your website.

The booking system can be added to your website through a widget that creates a booking button on your page. When a customer clicks on the button a pop-up window is opened for the booking system, see example below.

You only need to add the code for the widget to your page;

Open Settings i

Öppna Inställningar i menyn och sedan fliken Widget.

Text on the book button: Specify what should be written on the button. If the booking experience is available in multiple languages, the text for the button needs to be filled in for each of these languages.
Types of products to display: Choose between both products & value codes, or only one of them.
Show all products: With "Show all products" active, all products are visible to the customer. Otherwise, you can choose which products should be displayed. This allows for different buttons on different pages, targeted to different customer groups and needs. If you have selected "Only products" and then choose "Show all products," only all products will be displayed.
View all categories: If you only want to display certain categories of products, you can deactivate this option and then choose which categories should be displayed.
Floating button: A floating button appears in the lower right corner of the page so that the customer can easily find it. It is active for all pages.
Automatic language recognition: If you have a page where customers can switch languages, this setting can make the widget follow the selected language.
Tracking tag: Enter a tag that appears on the booking to be able to see where it was created from.
Widget script: This is the code you should integrate into your website. Copy it after selecting the above settings, and insert the code on your website before the </body> tag on the pages where it should appear.

OBS! All settings are reset when you leave the Widget tab, as well as the code for the widget.

Do you not have a webpage yet? Or do you wish to sent a link to the booking system to a customer? Scroll down to the heading Direct link. There a direct link and a QR-code to the system can be found. These directs the customer to the bookingsystem with all products.

Do you want to take payments for you products and experiences? Contact us at [email protected] and we will be able to get you started with online payments with a supplier that suits you!