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How to send a payment link

Learn how to send a payment link to your customers as an admin

Written by Anton Lindell

Table of contents


Existing Bookings

Find the booking through History or Manifest in the menu and open it by clicking on the customers name.

  1. Go to the “Payment” section and click the “New payment” button.

  2. Enter the amount you want to charge through the payment link.

  3. Select the Payment link option.

  4. Click the “Send payment link” button.


New bookings you create as an admin

When you add bookings as an admin, you choose the payment option in the last step.

  1. Select the Payment link option.

  2. Click the “Send payment link” button.

  3. The customer will now receive the payment link at the email address you registered for the booking.

When you as an admin make a booking on behalf of a customer and send a payment link, the customer must first accept the booking terms before the payment can be completed. This works the same way as when customers make the booking themselves, where accepting the terms is always a mandatory step.
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FAQs

Why can’t I select Payment link?

Check that there is an email address on the booking and that at least one online payment solution is activated.

I changed the price after the payment link was sent. Is the link updated?

No. The amount in a payment link that has already been sent does not change. Send a new payment link with the updated amount.

Do payment links expire?

No. Payment links don't expire automatically and won't stop working after a certain number of days.

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