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How to create a gift card

In this guide, we explain how to create gift cards for sale and how customers can use them.

Written by Anton Lindell
Updated yesterday

Table of Contents


The Value Code Type “Gift Card”

A value code type is a product that is sold to the customer, and a gift card is a value code type with a fixed stored value. When you create a gift card, it will appear alongside your main products in the booking view.

Please note: A value code type is not the same as an individual value code or discount code.

  • Value code types are sold as products to customers.

  • Value codes and discount codes are created manually, for example when running promotions. If you would like to read more about value codes and discount codes, you can do so here.


Activate Sales of codes

If you have never created a value code type before, you will need to activate the sale of gift cards. You can do this by navigating to Value & Discount Codes → Settings → Sales of codes and then selecting “Activate sales of vouchers”. Don’t forget to save your changes!


Create a Gift Card

  1. Go to Products → Value & Discount Codes → Settings.

  2. Under Value Codes for Sale, click “Create New Value Code Type”.

Fill in the key settings for the gift card:

  • Value Type: Select Fixed Value / Gift Card.

  • Price: Choose whether the gift card should have a fixed price (e.g. 1000 SEK) or activate the “custom amount” option to allow the customer to enter their preferred value.

  • Can be combined with other codes: Enable this if the gift card should be usable together with other value or discount codes in the same booking.

  • Active for Sale: Must be enabled for the gift card to appear in the booking view.

  • Validity Period: Specify how long the gift card can be used (e.g. 365 days).

When all information is entered, click “Save” 🔒.

Example: We create the value code type "Gift Card - 1000 SEK," which is a gift card with a value of 1000 SEK.

  1. Create a new value code type.

  2. Name the gift card and add a description.

  3. Select Value Type to Fixed Value/Gift Card.

  4. Set Price to 1000 SEK.

  5. Activate for sale (allow it to appear on your booking page).

  6. Set Validity Period to 365.

  7. Don't forget to save! 🔒.

Done, now the customer can find the value code type "Gift Card - 1000 SEK" along with your other main products!✅


Usage of the gift Card

When a customer purchases a gift card, a value code is generated automatically. This code is then sent to the customer in their booking confirmation.
To redeem the gift card, the customer simply enters the value code during the booking process, right after providing their contact details.


FAQs

Fixed or Custom Amount for the Gift Card – Which Should I Choose?

  • A fixed amount is ideal when you want to offer customers clear and predefined options, such as £25, £50 or £100. This works especially well if the gift card is intended for a specific product where the value matches the full price.

  • A custom amount gives the customer the freedom to choose their own value, making it a flexible and user‑friendly option.


Gift cards are a great way to increase revenue! 🙌

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