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Hide 'Start time selection'

Make the booking process smoother for your customers with the “Hide start time selection” setting. The setting is useful if the product only has one start time or if the booking duration covers a full day.

Written by Anton Lindell

Use the ‘Hide start time selection’ setting

To enable the setting:

  1. As an admin, go to Products & experiences (in the left hand menu).

  2. Click the product you want to change.

  3. Go to the Availability tab → Booking rules.

  4. Enable Hide start time selection.

  5. Save your changes in the top right corner.

When the setting is enabled, the customer can’t choose a start time. The system automatically uses the start time set for the product.

Use the setting when the customer doesn’t need to choose a start time, for example:

Accommodation

  • A property has check-in only at 15:00 every day.

  • The customer only chooses the date. The start time of 15:00 is set automatically.

Full-day hire

  • A kayak is hired out for the whole day from 09:00.

  • The customer doesn’t need to choose a time. The start time of 09:00 is set automatically.

FAQs

Why can the customer still choose a start time even though the setting is enabled?

The setting has no effect if there are two or more available start times on the date the customer is trying to book. In that case, start time selection is shown as usual.

Which start time does the booking get when the selection is hidden?

The booking automatically gets the start time set for the product.

When should I use the setting?

When the product only has one start time, or when the booking covers a full day or longer, such as accommodation and full-day hire.

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