Table of Contents
Connect to Adyen
To start using POS (Point of Sale) via BookSpot, you need to use Adyen as your payment provider. Follow the guide on how to connect to Adyen here.
Terminals
Countries where BookSpot supports POS:
🇸🇪 Sweden
🇩🇰 Denmark
Note that payments can only be accepted for products and experiences sold through BookSpot.
BookSpot offers two different terminal models:
Terminal without receipt printer: SEK 1,999
Terminal with receipt printer: SEK 3,799
How to order a terminal
Go to Settings > Payments > Click on Adyen > Terminals.
2. Select which terminal you would like to order, with or without a printer. Then fill in all the required information for the order.
3. Submit the order and await delivery. ✅
Are you a Swedish company and subject to cash register requirements? Read more about ordering and registering a cash register here.
Adyen Fees
Card Type | Applies To | Fee |
Visa/Mastercard within the EU | Registrations before 31 May | Promotional offer: 0.99% per transaction |
Visa/Mastercard within the EU | Registrations after 31 May | 1.25% per transaction |
Corporate/Commercial cards | All corporate card transactions, regardless of registration date | 1.95% per transaction |
Visa/Mastercard outside the EU/EEA | Transactions from non-EU cards, regardless of registration date | 1.95% per transaction |
BookSpot Fees
Bookings that are paid for and registered via POS are also subject to BookSpot’s standard fees.
Reports
All payments made via your POS terminal are automatically synced to BookSpot. In the reports view, you can:
View sales from POS
Track both online and in-store purchases in one place
Export data for accounting purposes
Read more about reports here.
FAQ's
Can I use an Adyen terminal I already own?
No, unfortunately not. The terminal must be configured by us before it can be used, and it needs to be a specially adapted “BookSpot terminal” to work with the system.
What is the delivery time for new terminals?
Normally around 5 working days within Sweden.
Do I need a receipt printer?
No. You can choose a terminal without a printer and send digital receipts via BookSpot.
Are online and POS sales synced automatically?
Yes. All sales are collected in real time in your BookSpot account.
Do the terminals need to be connected to Wi-Fi?
No. They have SIM cards, but will respond faster with Wi-Fi and also save battery.
Can refunds be processed via POS?
Refunds are handled in the same way as online payments (booked via the widget). When processing a refund, you can print a receipt via the terminal if it has a printer, or send a digital receipt. Read how to process a refund here.
Is a daily closing required?
A daily closing is only required if you use a cash register. Read more about daily closing here.
The terminal is not working – what should we do?
If the terminal is not working, make sure it is charged and connected. Otherwise, please contact BookSpot support.