Connect your products to smart locks for a seamless experience for unmanned operations.

Through the integration with Igloo, you can automatically send one-time codes to your customers that are valid for the duration of the customer’s booking for your smart locks.

To get started with the integration, you first need to order the Igloo locks. We recommend contacting our representative Erik at SmartLocks ([email protected]) to order your locks.

Once your locks have been delivered, you can activate the integration with Igloo Home. Below, you can read how to proceed.

Then you’re ready to start using Igloo!

If you click on your lock (under Integrations > Igloo > Devices > Manage Locks) after it is connected to a BookSpot product, you will see detailed information about the lock and its issued codes. From here, you can also create manual codes and view your main code.

If you want to connect an Igloo lock to each unit (e.g., if you have a lock per kayak), you can activate identifiers for the kayaks (read more here) and then connect the locks to the identifier instead of to the product itself.

Here’s how to do it:

You can control and preview the automatic message sent to the customer. This can be found in BookSpot by going to Settings > Automated Messages > Smart Locks.

There, you can adjust if you want a copy of each dispatch, when the code should be sent to the customer (Trigger immediately or x hours before booking), and change the default text of the dispatch.

You can create manual codes for locks that are connected to a product. Create a new code by going to Integrations > Igloo > Devices > Manage Locks > Create New PIN Code.

The purpose of this is to unlock a lock without making a booking. Note that there are various types of codes; create a code that best suits the purpose for which it will be used.

Unfortunately, you cannot remove created or generated PIN codes directly from BookSpot as IglooHome does not support this.

To remove codes, you need to go to the IglooHome app and see if they offer this option there. Removed codes from the IglooHome app will not delete the codes from our end for security reasons. That is, we keep a history of the codes for which BookSpot is the responsible issuer. Older issued codes may be automatically cleaned up under certain management from us at BookSpot.

To check if a code is valid, please verify the validity period of the issued code.

Here are a few things that are good to know about how the Igloo integration works.

When a customer books a product connected to a lock, a code is sent to the customer. Depending on the start and end time of the booking, the validity of the code is adjusted to the nearest hour. You can adjust this margin under the Settings tab. Currently, Igloo only allows a number of hours for the margin.

🔒 Don’t hesitate to contact our support if you have any questions or concerns about the integration with Igloo!